Platform > Production tracking

Real-time updates for every item.

Track the status of your production runs.

Get visibility into the status of all your packaging components. Each phase is tracked in Lumi with milestones and status updates as your order progresses.

Keep your team in the loop as production and shipping moves forward with notification preferences.

Track production
Quality standards

Quality is standardized across all factories on Lumi.

Lumi publishes the quality standards that every factory in the network adheres to.

Our standards are open and use industry best practices, including Acceptable Quality Limit (AQL) inspections.

Lumi raises the bar for quality control in packaging.

Request on-site QC

Additional levels of quality control can be requested for your production run. An inspector will visit the factory during your production run to ensure quality standards are met.

Issue reporting

Report defects directly in Lumi. We aggregate quality data across all members to generate scorecards for every factory that help you choose the best factories.

Issue resolution

Our team is here to help refund or remake production runs affected by quality issues. Root cause analysis reports provided by the manufacturer are available in Lumi to drive continuous improvement.

Fully managed global freight shipping.

With Lumi, every shipment from a factory is booked and managed on your behalf, so you can benefit from our negotiated freight rates and aggregate logistics data.

See the detail on every shipment including estimated delivery date, carrier, status, tracking data, and bill of lading.

Track shipments

Ensure smooth deliveries with all your location data in one place.

Lumi goes beyond address data, helping you store delivery details for every location, including opening hours, receiving contacts, forklift access, and more.

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Production tracking



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