As an agency, can I create an account and place orders on behalf of my client?

No. Unfortunately, this is not currently an option on Lumi. For the time being we only allow brands to use the Lumi Dashboard. The Dashboard is designed for your clients to manage their packaging. They can use it to involve you as a designer on their packaging projects. 

For the time being your clients must order directly through the Lumi Dashboard. The reason why is that our Terms of Service, proofs, and other sign-offs occur through the Dashboard and must be approved by the client themselves. 

If you have clients that are interested in using Lumi, please have them apply for an account, so we can set up their Dashboard. You may also want to consider applying to Lumi Experts which is a new program specifically for design agencies.


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