How do I start a project?

Projects are where you communicate with your CSM and Lumi Experts about product development, quotes, and order updates. 

From your Dashboard, go to the Projects tab. Click on the New Project button, and name your project with the product you’re looking for or project goal. Something like “Holiday Folding Cartons,” “Moving away from single-use plastics,” or “New Corrugated Inserts,” so everyone knows the topic of conversation. 

Add collaborators from your team that should be involved in the project. If one of your team members is missing from the dropdown list, you can add a new user in Settings.

Once you’ve sent your message, your Customer Success Manager is notified, and will respond as soon as possible. 

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