How do I add team members to Lumi?

Lumi is better with teammates. The Lumi platform is designed to bring together design, operations, supply chain, logistics and accounting into one collaborative space. Adding members of your company to Lumi makes it easier to manage your packaging from a central location. There is no additional charge for inviting users to Lumi.

Joining an existing team on Lumi

To join an existing team on Lumi, ask someone on your team to follow the steps below.

Inviting your team to Lumi

To invite team members to your company’s account, go to User Settings or follow these steps:

  1. Login to your account at
  2. Click on your avatar in the top right of the page, then click Settings.
  3. Click the Users tab. 
  4. Click Invite user, then input your team member’s information. (You can also resend the invitation email or revoke access for new users from your Users tab.)
  5. Your new user will get an email, inviting them to join Lumi. When they click to accept their invitation, they’ll be prompted to create a password. 

Currently, all users have the same permissions on Lumi with access to all of your company’s addresses, payment methods, artwork files, orders, invoices, etc., but customized permissions are coming the future. Stay tuned for any changes on our Updates page.

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