My tracking information says “Shipping Label Created” and nothing else. What does this mean?

This means that the postal carrier has not scanned your package into their system yet. Sometimes this happens when the post office is really backed up. Hold tight! We shipped your order and it’s on its way to you. If the status hasn’t updated in a few days, please contact us.

If you are outside of the U.S. and select USPS First Class International, tracking is not available. Contact your local post office with your tracking number to see if it has reached customs.

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