My account was deactivated, how do I reactivate it?

Accounts are automatically deactivated when your membership lapses. The date depends on the duration of your contract. Standard membership terms give you access to Lumi for 12 months.

To reactivate your account, please reach out to our sales team.

Can't find your answer?

We’re here to help. Get in touch and we’ll get back to you as soon as we can. Contact support →