I forgot my password. How do I reset it?

Go to the password reset page and enter your email address. We will send you an email with a link to create a new password.

How can I change my password?

You can change your password in your profile settings

Can I pay using a bank account?

Yes. You can add bank accounts and credit cards by going to your Billing Settings. Click the “Add new bank account” button and follow the instructions. Once your bank account is added, you will have the option to pay via ACH transfer at checkout.

Your bank account information is not stored on Lumi servers, it is securely encrypted and stored by our payment provider Stripe.

How do I unsubscribe from the mailing list?

If you no longer want to receive our weekly emails, just click the “unsubscribe” link at the bottom of the email.

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