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Office Manager

Los Angeles, CA

Keep Lumi headquarters running smoothly.

About Lumi

Lumi helps ecommerce brands produce memorable and sustainable packaging through our online platform and worldwide network of factories. Tens of millions of packages are being shipped every year with Lumi products.

We’re a small team of design and logistics nerds working together to change the way companies navigate the complex packaging supply chain. Learn more →

About the role

Lumi is looking for an extremely organized and friendly Office Manager to join the team. You will be working at our 10,000 square foot Los Angeles warehouse office, organizing team meetings, onboarding new employees, welcoming guests and visitors, and executing special projects in addition to a variety of other tasks to keep the building and the team running smoothly.

This is a dynamic role that is critical in driving Lumi culture at our office. You must be able to proactively identify areas of friction and develop solutions to maintain a workplace that encourages the team to do their best work.

If you're a quick learner, a dedicated problem solver, and you want an inside look at a rapidly growing, fast-paced startup company, this is the perfect position for you.


  • Schedule meetings and office events
  • Organize, maintain, and respond to all general inquiries
  • Onboard new team members
  • Purchase and maintain team resources and utilities
  • Develop scalable operating procedures
  • Conduct special projects for operations
  • Customer service emails and general inquiries
  • Manage third-party building contractors and maintenance vendors
  • Ensure that all Lumi guests and visitors are welcome with a smile


  • 2-5+ years of administrative, facilities, or operational experience
  • Excellent communication skills (digitally and in-person)
  • Proficiency with Google Apps suite and spreadsheet management
  • Ability to self-manage and problem solve in a fast paced environment
  • Willingness to go the extra mile to give our staff and customers a great experience


  • Stock options
  • Competitive salary
  • Paid time off
  • Healthcare plan
  • SIMPLE IRA retirement plan
  • Laptop or desktop computer
  • Company events and happy hours

What we look for

Our team is made up of people from diverse backgrounds, often working remotely across the world. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Creating a great environment for everyone on the team is something we care deeply about. There are a few qualities we look for in anyone joining Lumi. Here are some of the questions we'll be asking ourselves when reviewing your application:

  • CuriosityYour role will evolve as time goes on. Do you have an eagerness to learn new skills, adapt to new situations and get out of your comfort zone?
  • Communication: Whether it is in written or spoken form, are you able to communicate clearly and concisely with others?
  • EmpathyDo you collaborate well with others? How do you deal with disagreements? Do you relate to the challenges we seek to solve for our customers?
  • Work ethicDo you have a can-do attitude? In the ever-moving world of logistics, will you do your best to not keep others waiting? Can we rely on you to bring rigor and enthusiasm necessary to your work?
  • Good tasteAre you attentive to details? Do you care about creating an elegant, pleasant experience for customers and those around you?

Note that due to the volume of applications we are not able to reply to everyone. Rest assured, we do read every application. Thanks for considering us!

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