Jobs > People

People Operations Manager

United States / Remote

Drive the development and retention of Lumi’s current and future people.

About Lumi


Lumi is transforming the manufacturing and packaging industries by building tools that help brands find and work with suppliers more easily than ever before. Our goal is to enable seamless collaboration between brands and suppliers to deliver sustainable, memorable and cost-effective packaging.

By joining Lumi you will have a front row seat to the rapidly changing way people buy things, and the supply chain behind everything that gets shipped to your doorstep. Learn more →

About the role


As a People Operations Manager, you’ll have the ability to own areas of the employee journey from hiring, onboarding, performance reviews, payroll, and off-boarding. You’ll partner across all levels of the organization to support in creating a positive employee experience and help further develop our remote work culture. By joining Lumi you’ll get to work with a scaling company creating change in a very old school industry. We keep our teams lean, allowing everyone to have influence over processes and strategy.

What you'll do


  • Serve as a point of contact for employee questions about HR topics such as benefits, payroll, company policies
  • Lead benefits administration by ensuring employees are enrolled in benefits and answer any questions as needed
  • Own the virtual onboarding process for all new hires including initial software and equipment
  • Manage job postings and use of Lumi’s brand and voice in all employment branding efforts
  • Own and maintain Lever for applicant tracking software
  • Track and maintain all salary changes into Namely and partner with our Accounting team to process and verify semi-monthly payroll cycles
  • Maintain company compliance with federal and applicable state labor laws (we’re a remote company with employees across the US)
  • Support with recruiting and talent acquisition such as posting jobs, sourcing candidates, reviewing applicants, scheduling, and conducting reference checks
  • Responsible for year end reporting such as ACA, EEOC (when applicable); and administering employee W2s
  • Track and measure HR data and implement new methods for gathering applicable HR metrics
  • Update employee handbook to reflect a remote first culture, including updates to policies that reflect appropriate state compliance

About you


  • Bachelor's Degree in Human Resources related field or equivalent experience
  • 4+ years of professional experience in HR role
  • Extremely hands-on and comfortable working in the fast-paced, startup environment
  • Passion for people, culture, process improvement, and providing best in class experiences
  • Outstanding customer service and problem solving skills with ability to escalate problems when necessary
  • Ability to prioritize and multi-task within a fast-paced environment
  • Excellent interpersonal skills and ability to work with a wide range of personalities

What we offer


  • Competitive salary
  • Stock options
  • Paid time off
  • Comprehensive medical, dental, and vision benefits
  • SIMPLE IRA retirement plan
  • Top of the line computer equipment

What we look for


Our team is made up of people from diverse backgrounds, often working remotely across the world. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Creating a great environment for everyone on the team is something we care deeply about. There are a few qualities we look for in anyone joining Lumi. Here are some of the questions we'll be asking ourselves when reviewing your application:

  • Curiosity: Your role will evolve as time goes on. Do you have an eagerness to learn new skills, adapt to new situations and get out of your comfort zone?
  • Communication: Whether it is in written or spoken form, are you able to communicate clearly and concisely with others?
  • Empathy: Do you collaborate well with others? How do you deal with disagreements? Do you relate to the challenges we seek to solve for our customers?
  • Work ethic: Do you have a can-do attitude? In the ever-moving world of supply chain, will you do your best to not keep others waiting? Can we rely on you to bring rigor and enthusiasm necessary to your work?
  • Good taste: Are you attentive to details? Do you care about creating an elegant, pleasant experience for customers and those around you?


Note that due to the volume of applications we are not able to reply to everyone. Rest assured, we do read every application. Thanks for considering us!