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Supply Chain Associate

Los Angeles, CA

Streamline our order management process

About Lumi

Lumi helps ecommerce brands produce memorable and sustainable packaging through our online platform and worldwide network of factories. Tens of millions of packages are being shipped every year with Lumi products.

By joining Lumi you will have a front row seat to the rapidly changing way people buy things, and the supply chain behind everything that gets shipped to your doorstep. Learn more →

About the role

This is a unique opportunity to collaborate with some of the world's leading brands while learning about the printing and packaging industry. You will interact closely with everyone on our small team and get to see the inner workings of a rapidly-growing startup.


  • Track production status from order placement all the way to delivery to customer
  • Ensure on time performance from our manufacturing partners
  • Manage up to 500 production order items, place purchase orders, and create tools to refine the purchase order process
  • Resolve questions and discrepancies with manufacturing partners and identify possible delays in timeline
  • Hold partners accountable to Lumi standards by enforcing and influencing quality onboarding standards
  • Analyze data and trends to improve order flow process
  • Work cross functionally with sales to meet customer delivery requirements


  • Associate’s degree or Bachelor’s degree
  • 1+ years experience in supply chain, procurement, or production preferred
  • Strong verbal and written communication
  • Able to build relationships with others and possess a high standard of integrity and reliability
  • Proficient in MS Office, Gsuite, and ERP systems experience preferred
  • Able to work in fast paced environment interacting with global vendors across multiple time zones


  • Stock options
  • Competitive salary
  • Paid time off
  • Healthcare plan
  • SIMPLE IRA retirement plan
  • Laptop or desktop computer
  • Company events and happy hours

What we look for

Our team is made up of people from diverse backgrounds, often working remotely across the world. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Creating a great environment for everyone on the team is something we care deeply about. There are a few qualities we look for in anyone joining Lumi. Here are some of the questions we'll be asking ourselves when reviewing your application:

  • CuriosityYour role will evolve as time goes on. Do you have an eagerness to learn new skills, adapt to new situations and get out of your comfort zone?
  • Communication: Whether it is in written or spoken form, are you able to communicate clearly and concisely with others?
  • EmpathyDo you collaborate well with others? How do you deal with disagreements? Do you relate to the challenges we seek to solve for our customers?
  • Work ethicDo you have a can-do attitude? In the ever-moving world of logistics, will you do your best to not keep others waiting? Can we rely on you to bring rigor and enthusiasm necessary to your work?
  • Good tasteAre you attentive to details? Do you care about creating an elegant, pleasant experience for customers and those around you?

Note that due to the volume of applications we are not able to reply to everyone. Rest assured, we do read every application. Thanks for considering us!