Operating Manual
Explore guides on how to use the Lumi Platform to source sustainable packaging and manage your supply chain.
Getting started
How to set up your account and start using Lumi.
Invite team members to collaborate with you on Lumi.
Save shipping destinations and delivery instructions.
Control the email notifications for activities happening across your company’s account.
Add credit cards and bank accounts to pay suppliers on Lumi.
Apply for payment terms with suppliers.
A checklist and best practices for getting the most out of your first quote request.
Product development
Find the best Lumi Expert for your project.
Download or create dielines for your product.
How to convert artwork to vector format.
How to prepare your dieline for production.
Items and specs
Gathering and importing your packaging specifications.
Create items to use for quote requests and orders
Sourcing and quoting
Understand each phase of quoting with suppliers.
Learn about the typical minimum order quantities (MOQs).
Best practices for quoting on Lumi.
Save your favorite suppliers to make your own shortlist.
When you choose the best quote, you can start ordering in a few clicks.
You have a direct line to the factories producing your packaging.
What to expect from different kinds of samples.
How to reach out to a supplier and request a sample.
What to look for on a structural box sample.
Orders
From dieline to doorstep, how to prepare for each phase of your order.
Learn how to submit orders to your suppliers on Lumi.
Understanding print plates and cutting dies.
When and what to expect from a proof.
This is the last step before placing your order.
What to look for when you're reviewing the proof before production.
Keeping tabs on your orders in production.
Why the quantity you order is not always the quantity you receive.
How to prepare for an upcoming freight shipment.
How to review your order using standardized quality control.