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Buyer Manual
Index
Getting started
Overview Quick start guide Adding locations Adding users Email notifications Payment methods Using multiple workspaces
Suppliers
Overview Saving suppliers Inviting suppliers Messaging suppliers Payment terms
Items and specs
Overview Creating items
Lumi ID
Overview Creating QR codes Customizing landing pages Printing guidelines
Product development
Overview Creating specs with suppliers Working with experts Getting a dieline Vectorizing artwork Adding artwork to a dieline Tooling
Sourcing and quoting
Overview Minimum quantities Requesting quotes Adding suppliers to an RFP Choosing a quote Types of samples Requesting samples Reviewing a box sample
Orders
Overview Placing orders Placing reorders Canceling an order Reviewing a proof Approve or reject a proof Tracking orders Overs and unders Quality inspections
Logistics
Overview Domestic freight shipments International freight shipments Receiving freight
Inventory
Overview How to manage inventory
Billing
Overview Invoices Reconciling payments

Buyer Manual

Learn how to use the Lumi Platform to source packaging products and collaborate with suppliers.

Switch to Supplier Manual

Getting started

Overview
How to set up your account and start using Lumi.
Quick start guide
How to get quotes and place your first order.
Adding locations
Save shipping destinations and delivery instructions.
Adding users
Invite team members to collaborate with you on Lumi.
Email notifications
Control the email notifications for activities happening across your company’s account.
Payment methods
Add credit cards and bank accounts to pay suppliers on Lumi.
Using multiple workspaces
How to switch between multiple company workspaces.

Suppliers

Overview
How to add and manage your suppliers on Lumi.
Saving suppliers
How to save suppliers from the supplier directory.
Inviting suppliers
How to invite suppliers that are not yet on Lumi.
Messaging suppliers
You have a direct line to your packaging suppliers.
Payment terms
Apply for payment terms with suppliers.

Items and specs

Overview
Gathering and importing your packaging specifications.
Creating items
Create items to use for quote requests and orders.

Lumi ID

Overview
Lumi ID makes it easy to create QR codes for your packaging and products to enable smarter post-purchase workflows.
Creating QR codes
How to create QR codes to enable smarter post-purchase workflows.
Customizing landing pages
Customize Lumi ID landing pages to fit your branding and post-purchase flows.
Printing guidelines
Best practices to ensure that your printed QR codes are easily scanned.

Product development

Overview
How to choose the right product and develop your specs.
Creating specs with suppliers
Collaborate with suppliers to complete item specs on a quote request.
Working with experts
Find the best Lumi Expert for your project.
Getting a dieline
Download or create dielines for your product.
Vectorizing artwork
How to convert artwork to vector format.
Adding artwork to a dieline
How to prepare your dieline for production.
Tooling
Understanding print plates and cutting dies.

Sourcing and quoting

Overview
Understand each phase of quoting with suppliers.
Minimum quantities
Learn about the typical minimum order quantities (MOQs).
Requesting quotes
How to request quotes and send batch RFQs.
Adding suppliers to an RFP
How to add more suppliers to an existing quote request or RFP
Choosing a quote
When you choose the best quote, you can start ordering in a few clicks.
Types of samples
What to expect from different kinds of samples.
Requesting samples
How to reach out to a supplier and request a sample.
Reviewing a box sample
What to look for on a structural box sample.

Orders

Overview
From order to delivery, how to prepare for each phase of your order.
Placing orders
Learn how to submit orders to your suppliers on Lumi.
Placing reorders
Reorder items with expired quotes.
Canceling an order
Learn how to cancel an order with a supplier.
Reviewing a proof
What to look for when you're reviewing the proof before production.
Approve or reject a proof
This is the last step before your order is queued for production.
Tracking orders
Keeping tabs on your orders in production.
Overs and unders
Why the quantity you order is not always the quantity you receive.
Quality inspections
How to review your order using standardized quality control.

Logistics

Overview
How to negotiate, schedule and receive shipments from your suppliers.
Domestic freight shipments
Learn about the delivery and pickup options for your orders.
International freight shipments
How to import your products from suppliers overseas.
Receiving freight
How to prepare for an upcoming freight shipment.

Inventory

Overview How to manage inventory
How to view and submit inventory counts manually or via API

Billing

Overview
How invoices and payments work.
Invoices
How to view and pay invoices from your suppliers.
Reconciling payments
How to reconcile payments with invoices and shipments from suppliers.