Lumi ID landing pages are mobile-optimized web pages that can be accessed by your customers when they scan your Lumi ID QR codes. See our related guide on creating QR codes in Lumi.
Lumi ID landing pages can be fully customized, updated at any time, and integrated with hundreds of post-purchase providers. This makes your packaging smarter and more durable, because these options can be changed at any time, even after your packaging has been manufactured and shipped to customers.
Your Lumi ID pages can be customized at two levels of specificity:
The following global settings control the appearance of your landing pages which are visible to your customers.
The following global settings control which post-purchase flows are available to your customers when scanning a QR code. Lumi ID integrates with hundreds of post-purchase solutions. Lumi ID integrates with five standard post-purchase flows (Recycle, Return, Reorder, Report, Contact support), as well as your own additional custom flows.
Allow your customers to access local recycling information for the Lumi Items linked with the QR code. Automatically populates data from the specs of linked Items.
Allow customers to initiate a return from your QR codes. This can be set globally and per QR code.
Allow customers to reorder a product from your QR codes. This can be set globally and per QR code.
Report an issue
Allow customers to report an issue from your QR codes.
Allow customers to access your support page from your QR codes. Displayed as secondary text below the primary buttons.
Add an arbitrary number of additional primary buttons to create your own custom flows
Tip: Your customers are likely to access Lumi ID landing pages from a mobile device. Make sure your linked URLs are mobile-optimized to create a user-friendly experience for your customers.
If you want full control of the fonts, colors, sizes, and granular visual display of your Lumi ID landing pages, you can load a CSS file in your Lumi ID global settings. This feature requires a Growth plan or above.
We recommend loading your stylesheet via https to ensure browsers read your Lumi ID pages as secure.
The following global settings are available if you want to integrate Google Analytics or redirect users: