Index
Getting started
Overview Quick start guide Adding locations Adding users Email notifications Payment methods Using multiple workspaces
Suppliers
Overview Saving suppliers Inviting suppliers Messaging suppliers Payment terms
Items and specs
Overview Creating items
Product development
Overview Working with experts Getting a dieline Vectorizing artwork Adding artwork to a dieline Tooling
Sourcing and quoting
Overview Minimum quantities Requesting quotes Choosing a quote Types of samples Requesting samples Reviewing a box sample
Orders
Overview Placing orders Canceling an order Reviewing a proof Approve or reject a proof Tracking orders Overs and unders Quality inspections
Logistics
Overview Domestic freight shipments International freight shipments Receiving freight
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Index > Getting started

How to add payment methods

To pay for your Lumi subscription, and place orders with suppliers, you’ll need to link a payment method. Learn how.

Add a credit card
  1. When logged into Lumi, click on your avatar in the top right, then click Settings.
  2. Go to the Billing tab.
  3. Press the Add card button, then follow the instructions.

Note: Credit card payments have a 2.9% processing fee when paying supplier invoices. To avoid fees, add a bank account.

Add a bank account
  1. When logged into Lumi, click on your avatar in the top right, then click Settings.
  2. Go to the Billing tab.
  3. Press the Add bank account button, then follow the instructions.

There are two secure options for connecting your bank account to Lumi:

  • Instant verification : Most banks are supported. You just enter your login credentials, and you're verified in 10 seconds. This process is secured by Plaid.
  • Manual verification: All banks are supported. This method takes 1-2 business days. Two small deposits will be made to your bank account. When you receive the deposits, return to your Payment Methods settings to finalize the verification process.

Once your bank account is verified, you will have the option to pay invoices via ACH (bank-to-bank) transfer. Your bank account information is not stored on Lumi servers, it is securely encrypted and stored by our payment provider Stripe.

Tip: We suggest adding a bank account before you place an order. If your bank requires manual verification, that process can take over a week.

Keep reading

← Email notifications
Control the email notifications for activities happening across your company’s account.
Using multiple workspaces →
How to switch between multiple company workspaces.