How to request a sample
Before you request a sample, you'll want to know what type of sample you want to request.
Most types of samples are meant to represent a specific aspect of your packaging. There are samples to show print quality, structure, and the look of a custom color printed on specific material.
Sampling is best when you can get as close to the final version as possible. Because sampling adds weeks to your lead time, we recommend ordering a sample only after you've settled on a final version of the aspect you want to observe with the sample.
After you observe the sample, you can make any necessary tweaks to your design and then update the dieline on your item.
Please note: Samples can add weeks to your lead time. Consider production and shipping time to determine if samples will push back your anticipated receiving date.
Before requesting a sample from a supplier, you need to have received a quote from them.
To request a sample, contact us and include:
- The type of sample you'd like.
- The supplier you want the sample from.
- The item you want a sample for.
- The location you'd like to ship to.
Before requesting a sample from a supplier, you should have accepted a quote from them.
- Go to your Quoting view and click an accepted request.
- On the left, click on one of the suppliers listed. These are suppliers that have replied to your request with a message and/or a quote.
- Then, in Messages, type a new message asking for a sample. Be sure to include:
- The type of sample you'd like.
- The supplier you want the sample from.
- The item you want a sample for.
- The location you'd like to ship to.
For any sample, you will likely be asked to cover the cost of shipping. Reference samples and color drawdowns are typically free, but there will likely be a production cost associated with structural samples, printed structural samples, and pre-production samples. Costs vary depending on the item. For more information, review the types of samples.