Go to your Orders view, to find the following data points about each order. Note that you can right click on the column headers to show, hide, and sort columns.
Orders can have the following statuses:
You can interact directly with suppliers using the Messages tab on an order. This can be useful if you need status updates, or need to communicate detailed information about an order.
Suppliers may also use messages to inform you about unexpected delays, or ask questions that come up during production and delivery.
The Production tab on an order displays the current fulfillment status of items in your order. Depending on the complexity and size of your order, a supplier may create multiple fulfillments on an order. Fulfillments can be shipments or pick-ups depending on what you have agreed to with the supplier.
As the order progresses you will see the number of fulfilled units change for each item.
Individual fulfillments are submitted by suppliers and appear at the bottom of the Production tab. Each fulfillment includes information provided by the supplier such as BOL (Bill of lading), packing list, and cost and relevant dates.
When a shipment is delivered the supplier may mark it as delivered and upload the POD (proof of delivery). You can also click the Mark as delivered button to confirm delivery yourself.