Index
Getting started
Overview Adding locations Adding users Notification settings Payment methods Payment terms Your first quote request Using multiple workspaces
Product development
Overview Working with experts Getting a dieline Vectorizing artwork Adding artwork to a dieline
Items and specs
Overview Creating items
Sourcing and quoting
Overview Minimum quantities Requesting quotes Saving suppliers Choosing a quote Messaging suppliers Types of samples Requesting samples Reviewing a box sample
Orders
Overview Placing orders Tooling Receiving a proof Approve or reject a proof Reviewing a proof Tracking orders Overs and unders Scheduling freight Receiving freight Quality inspections
Manual > Orders

Tracking orders

A birds-eye view of all your orders.

See where your items are in production
  1. Go to your Orders view and click on the order that you want to track.
  2. Click the Production tab. Here you'll see:
  • Units ordered: The number of units you ordered
  • Units produced: Exactly how many units to expect from the factory
  • Units shipped: Track how many units have left the factory floor en route to you
  • Production status: Draft, Acknowledged, or Closed.
  • Ordered date: The date you placed the order
  • Estimated delivery: A range of dates indicates that your order has been split up and will deliver in installments during that window.

Note: As soon as your order ships, a shipping notification will be sent to the email associated with your account. You can also see all shipments associated with your account by going to the Shipments view.

Keep reading

← Reviewing a proof
What to look for when you're reviewing the proof before production.
Overs and unders →
Why the quantity you order is not always the quantity you receive.