In ecommerce, reverse logistics is the process of coordinating returns. All operations related how the returned product is shipped by the customer, where itโs shipped to, and how itโs processed when it gets there involves reverse logistics.
That is reverse logistics.
๐ Become a supply chain pro and get definitions to the words that every entrepreneur and ops team member should know: https://www.youtube.com/playlist?list=PLrqM6Vg4p-UQImb6yDKB9L10BImZf8sXO