Changelog

Packaging Styles

Meet the Packaging Styles library — a new way to navigate packaging vocabulary through a visual dictionary of Styles, Details, and Standards.

With Styles, you can explore the tradeoffs between different options and better communicate what you're looking for when working with packaging Experts. We started by focusing on the most popular styles of boxes.

You can find styles in the Packaging Styles Library or by browsing product pages such as these:

Get certified for Amazon Frustration-Free

Lumi is now part of the Amazon Packaging Support and Supplier Network (APASS). Lumi Membership gives you access to Experts that can help you engineer packaging that meets Amazon's packaging standards.

Amazon launched their Frustration-Free Packaging Program (FFP) in 2008 to cut down on packaging waste and shipping cost. In 2019, they started enforcing these guidelines with third-party sellers. Now, packages larger than 18" x 14" x 8" or heavier than 20 lbs are required to meet Amazon's FFP guidelines, otherwise companies are fined $1.99 per shipment.

To get your packaging Amazon Certified, Lumi can help you access ISTA 6-certified labs to test and certify your packaging under any of Amazon's three packaging tiers:

  • Prep-Free Packaging (PFP): Certifies a packaged item can ship safely in an Amazon overbox, either alone or with other products.
  • Ships in Own Container (SIOC): Certifies that a product arrives to Amazon ready to be shipped safely without an Amazon box.
  • Frustration-Free Packaging (FFP): Certifies a product Ships In Own Container (SIOC), with packaging that’s easy-to-open and recyclable.

Lumi members can request Amazon certification through Expert Services.

References help keep your PO numbers synced

The "reference" field on orders can now be edited after order submission. Previously you could only add it during the order creation flow, but now you can also leave it blank and edit it later. This is useful if you are creating your order in Lumi and want to match it to a PO in your ERP or other software.

Edit order reference

The reference field can be used to identify an order by an internal number or naming convention that differs from the order number created by Lumi and will appear on invoices related to this order.

Additionally, we've fixed a bug that was causing some spec information to be missing from the Items page.

Factory scorecards

Meet the new factory scorecards on Lumi! Three key features are now available when you receive quotes:

  • Factory Highlights gives you personalized insights about the strengths of each factory
  • Best Match identifies the best fit for your needs
  • Performance Metrics provide insight into the factory's quality standards and on-time delivery

Our goal with these new features wast to give you more insight into each factory, so you can make informed decisions when you source packaging on Lumi. Read more on our blog.

Other improvements and fixes

  • Quotes can now be exported to CSV
  • Manufacturer feedback has been improved
  • Added Google Analytics support for Lumi ID so you can track visits to your QR code pages
  • Added billing contact settings so you can automatically forward invoices
  • Invalid payment methods no longer are available when making payments
  • Fixed a bug where production update emails displayed the wrong estimated delivery date
  • Fixed a bug that allowed messages in a Project to be repeatedly sent while loading
  • Fixed a scrolling issue with the Quotes list on touch screen devices

New plastic-free packaging options

More and more Lumi members are exploring plastic-free packaging alternatives. That's why we're excited to add three new plastic-free products to the catalog.

The first is Honeycomb Paper Wrap, a paper-based void fill alternative to bubble wrap or foam rolls, which you may also know as Geami. When pulled, the paper expands to open up honeycomb-like cells that hold space around a product.

Two new paper-based padded mailers were also added. Honeycomb Paper Padded Mailers are lined with honeycomb paper, and Fluted Paper Padded Mailers are lined with a layer of corrugated board. These new mailer options are plastic-free alternatives to other padded mailers that use plastic bubble lining such as Poly Bubble Mailers.

These products are also made from recycled content and are curbside recyclable.

Insulation is here

Thermal insulation has been added the Lumi Catalog. Four types of insulation can now be quoted with manufacturers in the network.

Thermal insulation keeps temperature-sensitive products, like food and medicine, stable in transit. All the new insulation types can be cut to custom sizes and comes covered in a sleeve or liner that can be custom printed.

All four insulation options are more sustainable alternatives to styrofoam with comparable performance characteristics. Where they vary most is in weight and recovery options (recyclability, compostability).

Automatic payment flow

Previously, invoices were paid manually in your Billing section. Now we've automated the process to streamline your workflow.

  • Three days prior to an invoice’s due date you will receive an email notification reminding you that an invoice is due soon. The notification is sent to your billing contact and the person on your team who created the order.
  • Invoices that are unpaid three days after their due date are automatically paid using the default payment method on your account.
  • You will receive an email confirmation of the payment as well as a copy of the paid invoice.

You can continue to pay invoices manually through Lumi anytime before the invoice is automatically paid.

Proofing improvements

The proofing workflow has been changed to take place after order submission. Up until now, proofs needed to be approved prior to order submission. We've changed the workflow to more accurately reflect the manufacturing process and reduce the time it takes to go from quote to order submission.

New sustainability properties for reuse and reduction

On Earth Day 2019, we launched the Lumi Sustainability Framework. Each property in the framework defines attributes for your packaging with supporting data and research. Companies use the framework to prioritize their sustainability efforts and help their teams make sustainable choices more rapidly. You can read more about these new properties on the blog.

This year, we added seven new properties, giving you a total of 20 ways to measurably reduce the environmental impact of your packaging. Here's what's new:

  • Design properties: This is a new section to the Sustainability Framework. You can use these properties — Component Reduction, Material Reduction, and Print Reduction — to eliminate impacts that flow through the entire lifecycle of your packaging.
  • New Material properties: Reusable, Returnable, and Refillable provide alternatives to single-use packaging.
  • Renewable Energy: an important aspect of helping you source from sustainable factories through the Lumi Marketplace.

See how companies are using these new properties on the blog.


New recovery properties
Ru Reusable
Rt Returnable
Rf Refillable

Quote comparison improvements

Thanks to all your feedback on the new Quote Comparison features, we've been hard at work on a set of improvements that are now available in Lumi:

  • Clearer layout of the cost breakdown for quotes
  • Quotes that don't include freight estimates are called out more clearly
  • Duties and tariffs included on every price break
  • More information added to pages for rejected, declined, and expired quotes
  • Summary information is now displayed when selecting a quote
  • Specifications moved to a separate tab on the quote page
  • Faster page loading
  • Mobile layout fixes
  • Small visual bug fixes