Changelog

New plastic-free packaging options

More and more Lumi members are exploring plastic-free packaging alternatives. That's why we're excited to add three new plastic-free products to the catalog.

The first is Honeycomb Paper Wrap, a paper-based void fill alternative to bubble wrap or foam rolls, which you may also know as Geami. When pulled, the paper expands to open up honeycomb-like cells that hold space around a product.

Two new paper-based padded mailers were also added. Honeycomb Paper Padded Mailers are lined with honeycomb paper, and Fluted Paper Padded Mailers are lined with a layer of corrugated board. These new mailer options are plastic-free alternatives to other padded mailers that use plastic bubble lining such as Poly Bubble Mailers.

These products are also made from recycled content and are curbside recyclable.

Insulation is here

Thermal insulation has been added the Lumi Catalog. Four types of insulation can now be quoted with manufacturers in the network.

Thermal insulation keeps temperature-sensitive products, like food and medicine, stable in transit. All the new insulation types can be cut to custom sizes and comes covered in a sleeve or liner that can be custom printed.

All four insulation options are more sustainable alternatives to styrofoam with comparable performance characteristics. Where they vary most is in weight and recovery options (recyclability, compostability).

Automatic payment flow

Previously, invoices were paid manually in your Billing section. Now we've automated the process to streamline your workflow.

  • Three days prior to an invoice’s due date you will receive an email notification reminding you that an invoice is due soon. The notification is sent to your billing contact and the person on your team who created the order.
  • Invoices that are unpaid three days after their due date are automatically paid using the default payment method on your account.
  • You will receive an email confirmation of the payment as well as a copy of the paid invoice.

You can continue to pay invoices manually through Lumi anytime before the invoice is automatically paid.

Proofing improvements

The proofing workflow has been changed to take place after order submission. Up until now, proofs needed to be approved prior to order submission. We've changed the workflow to more accurately reflect the manufacturing process and reduce the time it takes to go from quote to order submission.

New sustainability properties for reuse and reduction

On Earth Day 2019, we launched the Lumi Sustainability Framework. Each property in the framework defines attributes for your packaging with supporting data and research. Companies use the framework to prioritize their sustainability efforts and help their teams make sustainable choices more rapidly. You can read more about these new properties on the blog.

This year, we added seven new properties, giving you a total of 20 ways to measurably reduce the environmental impact of your packaging. Here's what's new:

  • Design properties: This is a new section to the Sustainability Framework. You can use these properties — Component Reduction, Material Reduction, and Print Reduction — to eliminate impacts that flow through the entire lifecycle of your packaging.
  • New Material properties: Reusable, Returnable, and Refillable provide alternatives to single-use packaging.
  • Renewable Energy: an important aspect of helping you source from sustainable factories through the Lumi Marketplace.

See how companies are using these new properties on the blog.


New recovery properties
Ru Reusable
Rt Returnable
Rf Refillable

Quote comparison improvements

Thanks to all your feedback on the new Quote Comparison features, we've been hard at work on a set of improvements that are now available in Lumi:

  • Clearer layout of the cost breakdown for quotes
  • Quotes that don't include freight estimates are called out more clearly
  • Duties and tariffs included on every price break
  • More information added to pages for rejected, declined, and expired quotes
  • Summary information is now displayed when selecting a quote
  • Specifications moved to a separate tab on the quote page
  • Faster page loading
  • Mobile layout fixes
  • Small visual bug fixes

COVID-19 Status Tracker

Stay up to date on COVID-19 impacts with improvements to the Network Status tracker. You can now see a map displaying uptime across factory locations in the United States, as well as trends across the US and China. 

Lumi ID: a new feature for sustainability transparency

Meet Lumi ID, the fastest and most accurate way to help people understand how your packaging is made, and how to dispose of it responsibly. Read more about this exciting new feature on our blog.

With Lumi ID you can now:

  • Allow your customers to access local end-of-life instructions for your packaging via QR codes
  • Generate and export vector-based QR codes for any item
  • Manage your public Lumi ID profile with your logo, description, website, and control over which details of your packaging you want to share
  • Set up alternate URLs for your QR code
  • Connect Lumi ID to your WMS or ERP for inventory control

New email notification preferences

This week's release includes new email notification preferences to keep you updated during the production and shipping of your items, and new settings that allow you to control the notifications you receive from Lumi.

You can now receive a weekly production digest with information about all your active orders and shipments. In addition, new email notification settings are available that alert you automatically when any of the following changes occur:

  • The estimated delivery date of an order changes
  • Production on an item is completed
  • A shipment is delivered and its bill of lading (BOL) or proof of delivery (POD) is available

The new settings allow you to toggle on and off the email notifications for activities happening across your company’s account, such as proofing, ordering, and invoicing. To subscribe to the weekly digest and production emails, head to your Settings page.

Compare quotes with new marketplace features

The latest update to Lumi includes a set of features we're particularly excited about: an all-new way to manage your quoting process and choose the best option for every packaging component you need.

With this release, we’re giving your team the tools to better understand costs, compare across manufacturers, and respond directly in the Lumi interface. You can read more about this release on our blog.

  • Compare quotes across manufacturers
  • See all the quotes you received across products in a single view
  • Filter and sort by quote, product group, lead time and status
  • See the detailed cost break down for every quote
  • View landed unit prices, savings, and first-order versus reorder costs
  • Respond to quotes through the platform and give feedback to manufacturers

We've created some resources so you can learn more about how costs are broken up, how to use filters, and accepting and rejecting quotes.