Changelog

Updates tagged with "Buyer Platform"

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Big day! We're so excited to share with you one of our biggest releases to date. 

Lumi Supplier Search

With Lumi Search finding the right suppliers and products is now easier than ever, and we've made it free for anyone to use!

  • Search thousands of suppliers in the United States, Mexico and Canada, with more countries coming soon
  • Filter suppliers by location, capabilities and certifications
  • Supplier profiles offer a detailed look at each factory's capabilities and related locations
  • Explore lists of suppliers curated by the Lumi team
  • Filter products by materials, sustainability properties and minimum order quantities
  • Dark mode! For all the night owls out there 🦉

If you're a paying member, you can also access these extra features:

  • Supplier scorecards with performance data from other Lumi members
  • Save suppliers to your supplier list
  • Kick off a multi-supplier quote request

Lumi Marketplace Beta

We're opening up the new version of Lumi to beta users — sign up here. If you are an existing customer and would like to join the beta, contact us. We'll be making these new features available to all users over the next few months.

  • Quote requests now allow you to either directly quote with one or more of your saved suppliers, or send your request to any relevant suppliers to quote — or both!
  • Message with suppliers on quotes and orders
  • Items have been revamped, with a new item and spec creation workflow
  • Supplier list helps you track your saved suppliers, and all your activity with them
  • New Dashboard home helps you see active orders and quotes at a glance

    Operating Manual

    To help you learn how to use these new features we've created the Operating Manual, searchable guides on how to use the Lumi Platform to source sustainable packaging and manage your supply chain. We'll be adding to it frequently, so let us know if you see anything missing!

    Get certified for Amazon Frustration-Free

    Lumi is now part of the Amazon Packaging Support and Supplier Network (APASS). Lumi Membership gives you access to Experts that can help you engineer packaging that meets Amazon's packaging standards.

    Amazon launched their Frustration-Free Packaging Program (FFP) in 2008 to cut down on packaging waste and shipping cost. In 2019, they started enforcing these guidelines with third-party sellers. Now, packages larger than 18" x 14" x 8" or heavier than 20 lbs are required to meet Amazon's FFP guidelines, otherwise companies are fined $1.99 per shipment.

    To get your packaging Amazon Certified, Lumi can help you access ISTA 6-certified labs to test and certify your packaging under any of Amazon's three packaging tiers:

    • Prep-Free Packaging (PFP): Certifies a packaged item can ship safely in an Amazon overbox, either alone or with other products.
    • Ships in Own Container (SIOC): Certifies that a product arrives to Amazon ready to be shipped safely without an Amazon box.
    • Frustration-Free Packaging (FFP): Certifies a product Ships In Own Container (SIOC), with packaging that’s easy-to-open and recyclable.

    Lumi members can request Amazon certification through Expert Services.

    References help keep your PO numbers synced

    The "reference" field on orders can now be edited after order submission. Previously you could only add it during the order creation flow, but now you can also leave it blank and edit it later. This is useful if you are creating your order in Lumi and want to match it to a PO in your ERP or other software.

    Edit order reference

    The reference field can be used to identify an order by an internal number or naming convention that differs from the order number created by Lumi and will appear on invoices related to this order.

    Additionally, we've fixed a bug that was causing some spec information to be missing from the Items page.

    Automatic payment flow

    Previously, invoices were paid manually in your Billing section. Now we've automated the process to streamline your workflow.

    • Three days prior to an invoice’s due date you will receive an email notification reminding you that an invoice is due soon. The notification is sent to your billing contact and the person on your team who created the order.
    • Invoices that are unpaid three days after their due date are automatically paid using the default payment method on your account.
    • You will receive an email confirmation of the payment as well as a copy of the paid invoice.

    You can continue to pay invoices manually through Lumi anytime before the invoice is automatically paid.

    Proofing improvements

    The proofing workflow has been changed to take place after order submission. Up until now, proofs needed to be approved prior to order submission. We've changed the workflow to more accurately reflect the manufacturing process and reduce the time it takes to go from quote to order submission.

    New sustainability properties for reuse and reduction

    On Earth Day 2019, we launched the Lumi Sustainability Framework. Each property in the framework defines attributes for your packaging with supporting data and research. Companies use the framework to prioritize their sustainability efforts and help their teams make sustainable choices more rapidly. You can read more about these new properties on the blog.

    This year, we added seven new properties, giving you a total of 20 ways to measurably reduce the environmental impact of your packaging. Here's what's new:

    • Design properties: This is a new section to the Sustainability Framework. You can use these properties — Component Reduction, Material Reduction, and Print Reduction — to eliminate impacts that flow through the entire lifecycle of your packaging.
    • New Material properties: Reusable, Returnable, and Refillable provide alternatives to single-use packaging.
    • Renewable Energy: an important aspect of helping you source from sustainable factories through the Lumi Marketplace.

    See how companies are using these new properties on the blog.


    New recovery properties
    Ru Reusable
    Rt Returnable
    Rf Refillable

    Quote comparison improvements

    Thanks to all your feedback on the new Quote Comparison features, we've been hard at work on a set of improvements that are now available in Lumi:

    • Clearer layout of the cost breakdown for quotes
    • Quotes that don't include freight estimates are called out more clearly
    • Duties and tariffs included on every price break
    • More information added to pages for rejected, declined, and expired quotes
    • Summary information is now displayed when selecting a quote
    • Specifications moved to a separate tab on the quote page
    • Faster page loading
    • Mobile layout fixes
    • Small visual bug fixes

    COVID-19 Status Tracker

    Stay up to date on COVID-19 impacts with improvements to the Network Status tracker. You can now see a map displaying uptime across factory locations in the United States, as well as trends across the US and China. 

    Lumi ID: a new feature for sustainability transparency

    Meet Lumi ID, the fastest and most accurate way to help people understand how your packaging is made, and how to dispose of it responsibly. Read more about this exciting new feature on our blog.

    With Lumi ID you can now:

    • Allow your customers to access local end-of-life instructions for your packaging via QR codes
    • Generate and export vector-based QR codes for any item
    • Manage your public Lumi ID profile with your logo, description, website, and control over which details of your packaging you want to share
    • Set up alternate URLs for your QR code
    • Connect Lumi ID to your WMS or ERP for inventory control

    New email notification preferences

    This week's release includes new email notification preferences to keep you updated during the production and shipping of your items, and new settings that allow you to control the notifications you receive from Lumi.

    You can now receive a weekly production digest with information about all your active orders and shipments. In addition, new email notification settings are available that alert you automatically when any of the following changes occur:

    • The estimated delivery date of an order changes
    • Production on an item is completed
    • A shipment is delivered and its bill of lading (BOL) or proof of delivery (POD) is available

    The new settings allow you to toggle on and off the email notifications for activities happening across your company’s account, such as proofing, ordering, and invoicing. To subscribe to the weekly digest and production emails, head to your Settings page.