Billing updates

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May 18, 2020

Previously, invoices were paid manually in your Billing section. Now we've automated the process to streamline your workflow.

  • Three days prior to an invoice’s due date you will receive an email notification reminding you that an invoice is due soon. The notification is sent to your billing contact and the person on your team who created the order.
  • Invoices that are unpaid three days after their due date are automatically paid using the default payment method on your account.
  • You will receive an email confirmation of the payment as well as a copy of the paid invoice.

You can continue to pay invoices manually through Lumi anytime before the invoice is automatically paid.

January 8, 2020

Simplified order deposits are here. With this release we made it faster to get your orders into production.

Instead submitting the order and payment for upfront costs separately, all the upfront costs indicated in the billing schedule of your order will be automatically debited as soon as your order is accepted. You can set the default payment method in your settings.

Billing schedule

When you submit an order, it will be reviewed to verify that all details are correct. If everything is good to go, your upfront costs will be automatically debited from the payment method of your choice. At this point, you will receive an invoice for your records as well as confirmation of the payment. If your order requires any changes before we can accept it, we will be in touch with you and no payment will occur.

Subsequent invoices for your order will continue to work as they did before.

October 7, 2019

Analytics are now available in Lumi! Analytics provides more quantifiable, measurable insights about your packaging supply chain. You can read more about this release on our blog.

We're starting with three report types:

  • Orders by product category. Data can be aggregated by spending (dollar amount), by volume (quantity of units), or by order count
  • Invoices by spending category. This includes items, shipping, tooling, overs and unders, etc.
  • Shipments by location

Features:

  • Aggregate your data by month, quarter or year
  • Customize the date range
  • Drill down on a category by toggling it on or off
October 20, 2018

Fixed "No such token" bug causing payment methods to occasionally become unlinked from accounts.

August 9, 2018

Invoice PDFs are now attached to invoice notification emails so you can save it without having to log into your account.

March 23, 2018

Consolidated billing is here! A host of new features that will make your accounting team happy. Learn more on the blog.

  • View and pay invoices in the new Billing section.
  • Export invoices as PDFs.
  • Added support for almost all bank accounts in the new Payment Methods page.