Whether you're a buyer or supplier, now you can reply to messages directly from your email inbox 🎉
When you receive an email notification about a message in Lumi, now you can reply directly to that email notification. Your reply will be sent to collaborators on that quote or order, and will also be visible in Lumi.
Email responses work with attachments too! This makes it easier than ever to keep conversations moving while you're on the go, from your phone or any other device that you use for email.
Each notification also includes a link back to the conversation in Lumi, so you can quickly access all the documents and history.
As your team grows and changes, Lumi remains your source of truth across manufacturing projects. All messages — whether they're sent via email or in the platform — are available in Lumi, not siloed in inboxes.
It's now possible to request quotes for multiple items at the same time!
When you create a quote request, you can now add as many items as you want. A multi-item request is useful for quoting items that will be produced together, for products that come in multiple sizes, flavors, colors, etc. You can also use multi-item quotes for packaging that contains multiple sub-components like inner boxes and inserts.
Suppliers will see a multi-item quote request if all the items included match their capabilities. As you add items you'll see how many suppliers can offer all of the items in one quote.
Additionally, we've made it easier to compare quotes between different items and suppliers at a glance from the quote request page.
Today, we’re making it simpler to keep up with your quote requests. Until now, you needed to log in to get a snapshot of all your quotes, and you needed to set up reminders about accepted quotes expiring on your own. Now Lumi sends you a weekly digest of your open quote requests and even sends you a reminder seven days before an accepted quote expires.
On top of these digests, we’ve also spent the last few weeks polishing the quote request flows across Lumi. As a result, you should see faster loading times, on-page design improvements, and supplier logos.
With the release of multi-account access last month, we've also made improvements for managing multiple clients:
Meet the new factory scorecards on Lumi! Three key features are now available when you receive quotes:
Our goal with these new features wast to give you more insight into each factory, so you can make informed decisions when you source packaging on Lumi. Read more on our blog.
Fixed "No such token" bug causing payment methods to occasionally become unlinked from accounts.
A few improvements and fixes to Items in your Dashboard: