Updates tagged with "Messaging"
In addition to photos of factories and work samples, now suppliers can add a video to their profile pages. Video is a great way to start building trust through transparency, right from the start. Suppliers can use video to add a factory tour or a reel of spotlight samples. Adding a profile video is simple. Just copy and paste a link of an existing video in the Photos and video section of the Profile Manager.
Reorders don’t require new proofs: Reorders no longer require a new proof to be approved, as long as the order is placed with the same facility location as the initial order. When a customer reorders an item with a valid quote, you’ll receive the order with the initial proof already attached. When you click to accept the order, you’re agreeing to move forward with the production, and an invoice will automatically be sent to the customer.
Completed orders close automatically: Orders will close automatically after you mark all items on an order as fulfilled and the items are marked as delivered or picked up by you or the customer.
Editing quotes: Now, quotes can be edited if they're a Draft, Open, or Submitted. Expiration dates on quotes are also editable after they’ve been submitted or ordered.
Sort by manufacturing location in orders view: With the new “Manufacturing Location” column, you can easily sort your Orders view by facility. To sort by a column, click on the column header name.
No more signatures on messages: When you reply to a message thread via email, you'll no longer see email signatures when you view that message thread in the platform.
Whether you're a buyer or supplier, now you can reply to messages directly from your email inbox 🎉
When you receive an email notification about a message in Lumi, now you can reply directly to that email notification. Your reply will be sent to collaborators on that quote or order, and will also be visible in Lumi.
Email responses work with attachments too! This makes it easier than ever to keep conversations moving while you're on the go, from your phone or any other device that you use for email.
Each notification also includes a link back to the conversation in Lumi, so you can quickly access all the documents and history.
As your team grows and changes, Lumi remains your source of truth across manufacturing projects. All messages — whether they're sent via email or in the platform — are available in Lumi, not siloed in inboxes.
It's now possible to request quotes for multiple items at the same time!
When you create a quote request, you can now add as many items as you want. A multi-item request is useful for quoting items that will be produced together, for products that come in multiple sizes, flavors, colors, etc. You can also use multi-item quotes for packaging that contains multiple sub-components like inner boxes and inserts.
Suppliers will see a multi-item quote request if all the items included match their capabilities. As you add items you'll see how many suppliers can offer all of the items in one quote.
Additionally, we've made it easier to compare quotes between different items and suppliers at a glance from the quote request page.
Big day! We're so excited to share with you one of our biggest releases to date.
With Lumi Search finding the right suppliers and products is now easier than ever, and we've made it free for anyone to use!
If you're a paying member, you can also access these extra features:
We're opening up the new version of Lumi to beta users — sign up here. If you are an existing customer and would like to join the beta, contact us. We'll be making these new features available to all users over the next few months.
To help you learn how to use these new features we've created the Operating Manual, searchable guides on how to use the Lumi Platform to source sustainable packaging and manage your supply chain. We'll be adding to it frequently, so let us know if you see anything missing!