Changelog

Updates tagged with "Messaging"

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Reply to messages via email

Whether you're a buyer or supplier, now you can reply to messages directly from your email inbox 🎉

When you receive an email notification about a message in Lumi, now you can reply directly to that email notification. Your reply will be sent to collaborators on that quote or order, and will also be visible in Lumi.

Email responses work with attachments too! This makes it easier than ever to keep conversations moving while you're on the go, from your phone or any other device that you use for email.

Each notification also includes a link back to the conversation in Lumi, so you can quickly access all the documents and history.

As your team grows and changes, Lumi remains your source of truth across manufacturing projects. All messages — whether they're sent via email or in the platform — are available in Lumi, not siloed in inboxes.

Small fixes and updates for customers

  • Retracting an order submission: After an order is submitted, but before it’s accepted or rejected, you can retract the submission by clicking Retract on the submitted order page. Retracting the order will move it back into a Draft status, making it editable. The order will not be reviewed until it is resubmitted.
  • Preventing zero quantity on split shipments: Placing big packaging orders can be stressful. To prevent oversight, you will receive an error if they enter “0” as a quantity for part of a split shipment.
  • Marking orders delivered: Now, buyers have the ability to mark orders as delivered, which will close out the order. Here's how to mark orders delivered.

Small fixes and updates for suppliers

  • Documents are accessible in quotes: Now you can find item documents (dielines, proofs, and more) on the quote page in addition to the opportunities page for each item.
  • Packing document consolidation: Now, when you’re fulfilling an order, you only have to upload one document. We’ve consolidated BOL and Packing List into one field.
  • Accepting orders: For clarity, we’ve renamed the “Acknowledge" button on orders. Now to accept an order, click “Accept.”

Multi-item quoting

It's now possible to request quotes for multiple items at the same time!

When you create a quote request, you can now add as many items as you want. A multi-item request is useful for quoting items that will be produced together, for products that come in multiple sizes, flavors, colors, etc. You can also use multi-item quotes for packaging that contains multiple sub-components like inner boxes and inserts.

Suppliers will see a multi-item quote request if all the items included match their capabilities. As you add items you'll see how many suppliers can offer all of the items in one quote.

Additionally, we've made it easier to compare quotes between different items and suppliers at a glance from the quote request page.

Fixes and improvements for brands

  • Ability to request quotes for multiple items
  • New way to compare multiple quotes in a request
  • Select Styles when creating corrugated item specifications
  • Fixed bug causing incorrect message count on orders

Fixes and improvements for suppliers

  • Proofs can be downloaded from the order page
  • All quote requests show a "Final destination" address
  • Quote requests can have multiple items
  • Fixed "Share quote link" action
  • Fixed bug causing incorrect message count on orders

Big day! We're so excited to share with you one of our biggest releases to date. 

Lumi Supplier Search

With Lumi Search finding the right suppliers and products is now easier than ever, and we've made it free for anyone to use!

  • Search thousands of suppliers in the United States, Mexico and Canada, with more countries coming soon
  • Filter suppliers by location, capabilities and certifications
  • Supplier profiles offer a detailed look at each factory's capabilities and related locations
  • Explore lists of suppliers curated by the Lumi team
  • Filter products by materials, sustainability properties and minimum order quantities
  • Dark mode! For all the night owls out there 🦉

If you're a paying member, you can also access these extra features:

  • Supplier scorecards with performance data from other Lumi members
  • Save suppliers to your supplier list
  • Kick off a multi-supplier quote request

Lumi Marketplace Beta

We're opening up the new version of Lumi to beta users — sign up here. If you are an existing customer and would like to join the beta, contact us. We'll be making these new features available to all users over the next few months.

  • Quote requests now allow you to either directly quote with one or more of your saved suppliers, or send your request to any relevant suppliers to quote — or both!
  • Message with suppliers on quotes and orders
  • Items have been revamped, with a new item and spec creation workflow
  • Supplier list helps you track your saved suppliers, and all your activity with them
  • New Dashboard home helps you see active orders and quotes at a glance

    Operating Manual

    To help you learn how to use these new features we've created the Operating Manual, searchable guides on how to use the Lumi Platform to source sustainable packaging and manage your supply chain. We'll be adding to it frequently, so let us know if you see anything missing!